Frequently asked questions
Common questions, honestly answered. If yours isn't here, write to hello@linette.app.
Who is Linette?
Who is Linette, exactly?
Linette is your AI stylist — picture the friend who'd remember every piece in your closet and text you a complete outfit when you ask what to wear. She has a soft spot for editorial fashion, strong opinions on belts (she knows which waists need one, and which never do), and a weakness for the French half of her vocabulary. Most importantly: she refuses to suggest pieces you don't already own. New clothes aren't her thing — she believes most people have everything they need, they just can't see it. The "for the closet you already own" line is hers.
A few quirks worth knowing:
- She speaks English and French, and switches based on your preference.
- Rain in the forecast? Don't expect her to sign off on suede.
- She keeps your metals to one family, with room for a single accent piece in another (a gold belt and bag with silver shoes). On a "Playful" day, anything goes.
- She doesn't sleep. She has opinions about late-night outfit decisions.
Getting started
How do I add items to my wardrobe?
Tap the camera or upload icon, snap or pick a photo of a clothing piece, and Linette handles the rest — background removed, color and material read automatically, and the item saved to your wardrobe.
Can I add many items at once?
Yes — there's a bulk upload mode. Pick up to 10 photos at a time; Linette processes them in the background. You can keep using the app while it works, just don't close the tab. Need to add more than 10? Finish the batch, then pick another.
Can I check if a piece would work before I buy it?
Tap "Try it before buying", snap a photo of an item you're considering, and Linette tells you if you already own similar pieces and how you could style it with what's in your wardrobe.
Can I hide off-season pieces?
Open any item, tap "Edit details", and toggle "Pack away" near the bottom. Packed-away pieces stay in your wardrobe but don't appear in suggestions or the default grid until you bring them back. To pack away many pieces at once, multi-select items in your Wardrobe and tap the storage action.
What if Linette tags an item incorrectly?
Tap into the item and edit any field — category, color, material, occasions, seasons. Your edits are what Linette uses going forward.
Why does Linette ask for my location?
For weather. Outfit suggestions adjust to the temperature and conditions where you are. You can use a fixed city in Settings if you'd rather not share device location.
Outfit suggestions
How does Linette pick outfits?
She reads your wardrobe — every piece you've added, with its color, material, occasion tags, and how often you've worn it — and combines them according to styling rules (silhouette balance, color harmony, weather, mood, occasion).
I keep seeing the same items — why?
Linette tries to rotate your wardrobe, but if certain pieces anchor a lot of your favorites or are the only items that fit the weather and occasion, they'll come up more. Tap "Show me another" for a fresh combination — just know each one counts toward your daily suggestion limit (see "Is Linette free?" below).
How do I save an outfit?
Tap the heart on any suggestion. Saved outfits live under Favorites, and Linette learns your taste from them.
How does Linette learn from my favorites?
Your favorites tell her which color palettes you gravitate to, which silhouettes recur, which pieces anchor a lot of your outfits, and which fits and cuts you keep coming back to. On each request she studies a small rotating sample of them so no single look takes over — a handful of genuine favorites guides her better than hearting everything.
What does the heart on a single piece do?
It marks that piece as a favorite. Linette gives favorited pieces a soft preference in her suggestions when they fit the brief, and you can tap the "Favorites" tab in your Wardrobe to quickly find the pieces you love most.
Can I give Linette a specific want or context?
Yes — on the Suggest screen, in addition to mood and occasion, you can add a free-text direction. For example: "I want to wear my red boots," "all black," or "I'm going to a wedding."
Can I get a suggestion built around a specific piece?
Open any item in your wardrobe and tap "Outfit with this". Linette builds a suggestion around that piece, so you can style something you specifically want to wear.
Can I build my own outfit instead of asking Linette?
In your Wardrobe, tap to select two or more items, then tap "Outfit" to compose it yourself. It's saved to your Favorites, where you can wear it today or keep it for later.
Why does Linette never suggest some of my favorite pieces for certain occasions?
Linette uses each item's "Occasions" tags to decide where it fits. If she's filtering out a piece you'd actually wear for work or a date, open the item, tap "Edit details", and add the occasion you want. She'll trust your call over her default filter — useful when your workplace is more relaxed than the average, or when a piece reads casual but feels right to you for a specific event.
Can I swap just one piece in a suggestion?
Tap the shuffle icon on any item in a suggested outfit and pick a replacement from your wardrobe — the rest of the look stays intact, and Linette rewrites her styling notes around your swap.
Account & privacy
How do I change my password?
Profile → Settings → Account & security → Change password. You'll be asked for your current password first.
How do I delete my account?
Profile → Settings → Account & security → Close your account. This is permanent — your wardrobe, saved outfits, preferences, and account are deleted forever.
How do I download all my data?
Profile → Settings → Account & security → Download my data. You'll get a JSON file with every piece, outfit, and preference on your account.
Where are my photos stored? Do you sell my data?
Photos live in object storage at Supabase, our database provider. Your wardrobe data is protected by row-level security, so only your signed-in account can access it. We do not sell your data. Details in our Privacy Policy.
Pricing & support
Is Linette free?
No. Linette is a paid subscription with two plans: weekly, which starts with a 7-day free trial, and annual. You see the current prices before you pay, and you can cancel at any time in Settings. If you created your account during the beta (before June 12, 2026), your access stays free. To keep the service sustainable, AI features have limits: currently 3 outfit suggestions a day, 2 packing lists a day and 15 try-ons a month.
I have a question, bug, or idea — how do I reach you?
Write to hello@linette.app. A real person reads every email — usually within a day or two.